Within CCV Shop it is possible to place a comment or a remark with an order. You can do this by selecting the order and then you have the possibility to add comments under the tab "Comments". You can also send an extra note to the customer on the "Status order" tab in case of a status change by clicking the "Inform the customer" checkbox. When you have placed comments on an order, an icon will be displayed in the order overview. When you stand with the mouse on this icon you can read the comment.